Please be advised that the supply chain in the US is currently disrupted in various areas and our delivery promise is true in most cases.
However, we can't always control the logistics of FedEx, UPS and USPS. Thank you for understanding.
Please be understanding during this time because these things are out of our control and are impacting everyone. We want to maintain our free shipping and US shipped standards for most of our products, as well as to keep costs down.
Orders are still being processed within 24 hours. We are working extra hours on the weekend to expedite shipping due to delays. Please see each individual product page for estimated delivery which varies per product.
Tracking information has also been delayed. Once your item ships you will get assigned a tracking number but it may take over 24 hours for that to update. We have seen significant delays in updating of tracking information. However, we can see your tracking information on the back end so you can email firstname.lastname@example.org if you would like an update before your tracking information shows.
We greatly appreciate your business and patience with us during this trying time.
Feel free to email us at any time for updates at email@example.com.